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Sold by Dario Cositore.

Sold as an individual, not by a company. Waffo is the merchant of record and collects payment.

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Version 1.0 · Last updated: 14 November 2026

1. Who you are dealing with

AI Lead Intake Diagnostic ("ALID", the "Service") is sold by Dario Cositore ("Dario", "we", "us"), an individual (persona fisica) operating under the laws of Italy. Payment is collected by Waffo Pancake, operated by Waffo.com Limited (Hong Kong), as merchant of record. These Terms govern your use of the Service at dariocositore.com.

By creating an account, starting a trial, subscribing or using the Service, you confirm that you: (a) are at least 18 years old; (b) have read and accept these Terms; (c) agree to the Privacy Policy; and (d) are authorized to accept them for yourself or for the organization you represent. If you don't agree, don't use the Service.

2. The Service

ALID is an AI-powered lead intake widget that you install on your website, plus a console where you set it up. A visitor describes their problem, gets an AI-generated readout, and can leave their details. ALID then delivers the lead to the destinations you choose.

ALID is digital software delivered over the internet (SaaS). Access starts as soon as your account or payment is confirmed. Because delivery is immediate, refunds follow Section 7.

The readouts are generated by a third-party AI provider, Xiaomi MiMo. Its availability can affect the Service, and significant disruptions will be communicated as soon as possible.

3. Your account

Give accurate information when you sign up. Sign-in runs on Dario's account system at api.dariocositore.com, with email and password or with Google. You are responsible for your login details and for everything done in your account.

  • Tell us right away about any unauthorized use at [email protected].
  • Don't share your login details.
  • Keep your billing email up to date.

If you sign up for a company or organization, you confirm you can bind it to these Terms.

4. Plans and trial

ALID is sold as monthly or annual subscriptions. Plan details, run limits and current prices are on the pricing page.

  • Free trial: Pro and Growth Ultra plans start with a 14-day free trial, with up to 100 runs in total. You start it at Waffo's checkout, where Waffo checks your payment method. Nothing is charged during the trial. When the trial ends, the first charge for the plan you chose is made automatically, unless you cancel before. We email you a reminder before that date (Section 5.1). Other paid plans are billed from the first day and have no trial.
  • Free Starter: when you register, you get a free Starter automatically, with no payment method: 10 runs in total over 14 days. One activation per email address and one per website/domain. It ends by itself and never turns into a paid plan. When it ends, the console asks you to choose a paid plan to continue.
  • "Powered by" discount: while the "Powered by AI Lead Intake Diagnostic" link stays visible in your widget, you get 5% off your plan price. The discount is applied at Waffo's checkout with the promotion code shown in the console under Plan & billing. If you hide the link, we may charge the full price from your next renewal, after telling you by email.

Plan features may change and new plans may be added. Price changes follow Section 5.1.

5. Billing and payment

5.1 Recurring billing authorization

By giving a payment method and subscribing to a paid plan, you expressly authorize Dario Cositore, through Waffo, to charge that payment method on a recurring basis for your subscription fee. This authorization stays in force until you cancel under Section 6.

Your subscription renews automatically at the end of each monthly or annual period unless you cancel. Before each renewal, monthly or annual, ALID emails you a reminder 7 days and 3 days before the charge, from [email protected], with a link to cancel. Price changes are announced by email at least 30 days before they apply to your next renewal, so you can cancel first.

5.2 Taxes

Prices exclude taxes unless stated otherwise. Waffo, as merchant of record, calculates and collects any VAT or sales tax at checkout.

Charges appear on your card statement as "DARIOCOSITORE ALID".

6. Cancellation

You can cancel at any time:

  • Online (recommended): in the console, open Plan & billing and choose Cancel subscription.
  • By email: send a cancellation request from your registered email to [email protected].

Cancelling stops renewal straight away. Your plan stays active until the end of the period you already paid, and you won't be charged again.

The console confirms the cancellation on screen and shows the date your plan ends.

After your plan ends, your account and workspace data are kept for 90 days, so you can come back or export them. Three days before they are deleted, we email you a notice with an export link. Then they are deleted automatically, as described in the Privacy Policy. Billing records are kept for 10 years, as Italian tax law requires.

7. Refunds

Because the Service is digital and delivered immediately, fees are generally non-refundable, except in these cases:

  • New subscribers: a full refund if you ask within 14 days of your first payment.
  • Duplicate charges: a full refund of any charge made twice by mistake.
  • Outages: a pro-rated credit or refund for a verified outage of 72 hours or more that was within our control.
  • Your legal rights: if the law gives you a right of withdrawal or refund, for example the 14-day withdrawal right for EU and UK consumers, that right is preserved.

To ask for a refund, write to [email protected] with your account email, the transaction ID and the reason. You get an answer within 2 business days, and eligible refunds are processed through Waffo within 5 to 10 business days.

Not refundable, except as above: periods already used, renewal charges, and accounts closed for breaking these Terms or the acceptable use rules.

8. Billing disputes

If you think a charge is wrong, please write to [email protected] before disputing it with your bank. You get an answer within 2 business days, and confirmed billing errors are fixed within 5 business days.

9. Your visitors' data

For your visitors' data, you are the controller and Dario is your processor. The Data Processing Agreement is part of these Terms. Leads are stored and processed by Dario only on your behalf and are never used for his own purposes.

As the controller, you agree to:

  • tell your visitors, in your own privacy policy, that you use ALID and that Dario Cositore processes their data for you;
  • have a lawful basis for contacting visitors, and keep the consent text in your widget accurate;
  • install the widget only on websites you control;
  • not ask visitors for special categories of data, such as health or financial details, through the widget;
  • keep visitors informed that the readout is generated by AI.

The Privacy Policy explains how data is handled. Card data is processed only by our PCI-DSS certified payment processor, Waffo Pancake, and is never stored on our servers.

10. AI output and intellectual property

  • Outputs: subject to these Terms, the readouts generated for your widget ("Outputs") belong to you, and you may use them for any lawful purpose. Your visitors may keep their own copy of their readout.
  • Inputs: by sending content to the Service ("Inputs"), you give Dario a limited, non-exclusive license to process it only to provide the Service. Dario does not use Inputs to train AI models.
  • Third-party AI: Outputs are produced by Xiaomi MiMo's models. Their quality can't be guaranteed, and to the extent the law allows, Dario is not liable for content generated by third-party models.
  • Accuracy: AI output can contain errors. Review it before relying on it. The readout is AI-generated, and it must not be presented as the work of a human professional.
  • The software, widget, presets and design remain Dario's. You get a non-exclusive, non-transferable right to use them while your subscription is active.

11. Acceptable use

Use the Service only for lawful purposes and in line with these Terms. You agree not to use it to:

  • generate or collect content that is illegal, defamatory, harassing or fraudulent;
  • create or spread deepfakes that impersonate real people or deceive viewers about where content came from;
  • generate content that sexualizes minors or breaks child protection laws;
  • produce malware, phishing or cyberattack tools;
  • contact visitors beyond what they agreed to, or send them spam;
  • infringe anyone's intellectual property or privacy;
  • get around or interfere with the Service's security, bot checks or limits;
  • resell or sub-license access without written approval;
  • break any law, regulation or card network rule.

Because the Service is AI-powered, you also agree not to: use Inputs, Outputs or anything derived from them to train, fine-tune, benchmark or distil an AI model that competes with the Service; scrape or harvest Outputs at scale beyond your own normal use; or present AI output as the work of a licensed professional, such as a doctor, lawyer or financial adviser, where that could cause harm.

12. Availability

The Service may pause for maintenance. If a lead can't be stored, the widget shows an error and offers your fallback email or WhatsApp contact instead.

13. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY OF AI OUTPUTS.

AI-generated content: readouts may be inaccurate, incomplete or out of date. Don't rely on them for legal, medical, financial or other professional advice, and check them with a qualified professional before acting on them.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DARIO COSITORE IS NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, AND HIS TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE 12 MONTHS BEFORE THE EVENT THAT CAUSED THE CLAIM. Nothing in these Terms limits liability for intent or gross negligence, or any liability that can't be limited by law.

14. Term and termination

These Terms apply while you use the Service. Your account may be suspended or closed if you seriously break these Terms, if fraud is suspected, or if the law requires it. If your account is closed for any other reason, you get a pro-rated refund of any prepaid period you didn't use. You can delete your workspace in the console, or your whole account by writing to [email protected], at any time.

15. Governing law and disputes

These Terms are governed by Italian law. Before starting any formal proceedings, please write to [email protected] so we can try to solve the problem informally. Any dispute that can't be solved this way goes to the court of Cremona, Italy. If you are a consumer, this does not take away the mandatory protections and the courts that the law of your country gives you.

16. Changes to these Terms

These Terms may be updated. For material changes, you get an email at least 30 days before they take effect. If you keep using the Service after that date, you accept the new Terms. If any part of these Terms is found unenforceable, the rest stays in force.

17. Contact

By using the Service, or by checking "I agree" at checkout, you accept these Terms.

Related: Privacy Policy · DPA · Pricing

Last updated: 14 November 2026 · Dario Cositore · dariocositore.com